The importance of a culture-first approach to CRM selection.
It’s not really the CRM, it’s the salespeople
Tag: culture
Canadian Travel Plans Post-Pandemic
Insights into what Canadians are planning for tourism post-pandemic.
How Netnography Helps with Digital Diaspora Engagement
From economic development to tourism and culture, diaspora communities are key.
Commonalities in Digital Diaspora Communities
Digital diaspora communities are all over the world. They can provide critical insights for business and society.
Knowledge Management in a Digital Transformation
One of the first things we hear consulting firms, especially the big ones, talk about for a successful digital transformation is the need to address corporate culture. This is true, but there’s one thing almost everyone forgets that should be in lockstep with culture. And that, is knowledge management. Many an organisation today understands it…
The age of Cognitive Augmentation is here. Ready?
The next step in the evolution of the human species is here. Are you ready?
Inclusivity in a digital transformation
Tied to organisational culture is inclusivity. Information technologies have no opinions and are agnostic. How they are deployed within an organisation however, can impact employees sense of inclusivity. For example, management handing down their laptops to lower functioning roles can lead to a sense of people not feeling included as part of the organisation, or…
Inclusivity in a phygital organisation
Inclusivity with technology is critical today.
Three Types of Digital Transformation
We look at 3 types of digital transformations. And they don't have to be pricey.
