We architect forward-thinking strategies for organisations that want to adapt and thrive in the digital age. 

Strategy for a Phygital World
We now live in a “Phygital” world…where digital and physical have become mutually dependent. The word “transformation” is a negative and it’s scary. Most organizations don’t need to transform, they just need to adapt. Business in a digital world moves faster, it’s more complex and it’s incredibly competitive. A business can’t just act digital today, it needs to be digital. We can get you there, to a be a digitally mature business. By design and intent.
From change management to business models, financial modelling, people re-orientation. We’ve architected digital organizational strategies for newspapers, magazines, non-profits, Fortune 500 companies and small businesses.
Netnographic Research (Astounding moments of Insight)
It’s our other passion that informs so much of our other work. Mostly because we absolutely love delivering those “a-ha” (no, not the band) moments to our clients. The kind that makes them really, really think. To date, we’ve delivered over 200 netnography research projects to clients large and small, all over the world. Netnography is a research methodology based on ethnography – the study of cultures and societies. Except we do it all online.
From market insights to brand reputation analysis, tourism insights and corporate intelligence, netnography is a value-added tool in the research tool box. It helps answer questions that many organisations struggle to answer through analog research methods such as surveys and focus groups, adding a new layer of context.

Our unique approach brings together digital anthropology, design, complexity and systems thinking. We work at the intersection of humans, technology, culture and society.